• Technology Services

     

    Information Technology Services (ITS) is here to support your college studies by providing access to software applications, online tools and other resources. For the most part, these tools can be accessed through a single account, your NetID account. Please locate your student ID number and keep it secure; it's required when you create your NetID account, when you change your password or whenever you contact ITS with a computer issue.

    Online Video Tour

    ITS provides an Online Orientation to Technology video tour for students. Check this site out to learn about the technology tools that will support your learning at CCAC. The tour includes information about NetID creation and maintenance, MyCCAC, student academic email and more. Take the tour and get connected with CCAC today.

    Technology Information for Students


    MyCCAC Portal

    The MyCCAC academic portal is a one-stop shop for students to access all of the information you will need during your academic career at CCAC. MyCCAC is a centralized, mobile friendly system which provides single sign-on access to all of your academic resources and information. You may access MyCCAC from any device using the browser of your choice and your NetID username and password to log-on. The following Technology Resources are available to students in the MyCCAC academic portal.

    Blackboard is CCAC's course management system used for Internet (Online classes utilizing the Blackboard course site), Hybrid (Hybrid courses combine a percentage of classroom attendance at one of CCAC's campuses or centers with online learning and collaboration) and Technology
    Supported Courses (Non-Online Learning courses where instructors may choose to put course materials into a Blackboard course site).

    CCAC Academic Email is required for all CCAC communications. Academic email will be available 24 hours after the creation of your NetID. The email address format is yourNetID@acd.ccac.edu.

    CCAC Central Self Service  is an online service which allows students to view grades, financial aid information, register and pay for classes and is used for all academic transactions.

    NetID Self-Service is a self-service password reset, account creation utility for NetID accounts.

     

     

  • ITS Computer Lab Hours of Operation

    Regular Hours of Operation

    Monday through Thursday: 8:00 a.m. - 8:00 p.m.
    Friday: 8:00 a.m. - 4:00 p.m.
    Saturday: 8:00 a.m. - 3:00 p.m. 
    Sunday: Closed

    We will be closed on Monday, September 4 for Labor Day

  • ITS ServiceDesk Hours

    ServiceDesk Phone: 412.237.8700
    help@servicedesk.ccac.edu

    Fall/Spring Hours of Operation (beginning August 20, 2017)

    Monday through Thursday: 7:00 a.m. - 10:00 p.m.
    Friday: 7:00 a.m. - 5:00 p.m.
    Saturday: 8:00 a.m. - 3:00 p.m.
    Sunday: 2:00 p.m. - 10:00 p.m.*

    *Sunday Hours: the ServiceDesk will be closed for the dinner hour on Sundays only between 5:00 and 6:00 p.m.; callers may leave a voicemail message and receive a call back after 6:00 p.m.

    Summer Hours of Operation
    Monday through Thursday: 7:00 a.m. - 8:00 p.m.
    Friday: 7:00 a.m. - 4:00 p.m.
    Saturday: 8:00 a.m. - 3:00 p.m.
    Sunday: 12:00 p.m. - 8:00 p.m.*

    *Sunday Hours: the ServiceDesk will be closed for the dinner hour on Sundays only between 4:00 and 5:00 p.m.; callers may leave a voicemail message and receive a call back after 5 p.m.

    We will be closed on Monday, September 4 for Labor Day.